Privacy Policy and Cookies

Your privacy is important to us and we will not do anything to violate your trust.

We collect these sorts of information on this site:

• Anonymous information about web site visits (which cannot be associated with a particular user)
• Personal information from customers who buy products (name, street address, email and phone number)

We treat personal information as strictly confidential - it is never revealed to third parties. Online orders are processed by BlueSnap, please see the BlueSnap Privacy Policy for further details.

We use customer information for the following purposes:

• Sending replacement software to customers who have a new computer or have replaced their hard disk
• Determining upgrade and update eligibility
• Informing existing customers of new versions
• Conducting market research
• Fraud prevention

Matomo Analytics

This website uses Matomo Analytics, a web analytics service provided by InnoCraft Ltd.

Matomo Analytics is a privacy focused analytics solution used by the European Commission, NASA and NOYB.ORG.

Essential Cookies

• .ASPXAUTH - allows authorized users to login
• Matomo_Sessid - created when the Matomo opt-out feature is used and helps provide fraud prevention
• __RequestVerificationToken - anti-forgery session cookie used to prevent unauthorized access your account
• ScanResultsId - used to remember the ID of the last scan you ran

Desktop Applications

Software updates are only available to licensed users with active Support and Maintenance contracts. Your license key and the version of the software you are running are used by the Update Watch feature to determine eligibility for updates.